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Old 09-22-2011, 03:33 PM   #1
cobluegirl
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Default New modem/router... parental controls

We have a new qwest modem/router. It isn't seem to have the same parental controls that my netgear did. (they wanted $60 to reset it.. ...thus our purchasing a new one instead)

anyone have any ideas on how to find them for this new one? It said it had them..but I can't find them...

actontec pk5000
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Old 09-22-2011, 05:56 PM   #2
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Default Re: New modem/router... parental controls

let me check and get back to you

---------- Post added at 07:56 PM ---------- Previous post was at 07:39 PM ----------

Try this:

Default IP address: 192.168.0.1 (this is the address to type into your web browser)
Default admin username: admin
Default admin password: <blank>

If that logs you in, take a look around and see if you can locate the firewall settings. It should be similar to your old router. If that doesn't log you in, you'll need to call your ISP.
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Old 09-22-2011, 07:11 PM   #3
cobluegirl
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Default Re: New modem/router... parental controls

that takes me into a modem configuration page.... I am not seeing a log in place...

---------- Post added at 08:01 PM ---------- Previous post was at 07:55 PM ----------

found something.... Not at all like the other one but maybe will work.

---------- Post added at 08:11 PM ---------- Previous post was at 08:01 PM ----------

This is very weird..... . maybe I should just look at other filters...
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Old 09-22-2011, 07:25 PM   #4
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Default Re: New modem/router... parental controls

Try calling the manufacturer. Their website is very vague, but it does say in the specs that it has a firewall and capability of blocking specific sites. The thing with that is it is a 2 wire gateway, and I really haven't worked with them much. Did you have a separate modem/router before? If Qwest sold the thing to you, they should give you some troubleshooting support. Try calling and asking for a tier 2 or tier 3 tech support person.
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Old 09-22-2011, 07:30 PM   #5
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Default Re: New modem/router... parental controls

yes I will try that.

I can add websites... but the key there is that I have to know what to add. With the netgear I could set levels and it just covered most stuff... I could also set a timer for different levels... like max levels between 11pm-7am... while people are sleeping... in case someone was to try and get on while we were sleeping.

I didn't notice that I can block instant chat features which is interesting...
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Old 09-22-2011, 07:39 PM   #6
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Default Re: New modem/router... parental controls

Yeah, I love Netgear. Worst case scenario, can you return this one and get another Netgear?
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Old 09-22-2011, 07:45 PM   #7
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Default Re: New modem/router... parental controls

yes maybe. This does seem to run better than the netgear and am really irritated that they wouldn't help me set up the old one w/o charging me an arm and a leg for it.
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