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Old 02-24-2017, 08:48 AM   #37
Sundance
Rose Garden
 
 
Join Date: Jul 2009
Location: Canada
Posts: 4,055
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Default Re: Instant Pot for Newbies

Quote:
Originally Posted by 2sunshines View Post
I have heard of a few people having big issues like this. I hope they resolve yours. Definitely keep us up to date.
I submitted pics of my IP & a video of it doing what it shouldn't, on my ticket.
They replied that it looked like a pressure sensor was malfunctioning & that they would send me a new base.
My IP package arrived yesterday & it was a complete new kit!!

I am quite impressed with their customer service (though it was slow at first & I did have to push a bit too have my ticket sent to their technical department)!

The new pot must be an updated version, because it has a "cake" and "egg" buttons (though the model number is still the same)
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~Melanie

Wife to my Lumberjack,

Mom to DD1 (May 2007), DS (April 2009) &
DD2 (July 2011), DD3 (October 2013)
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The Following 6 Users Say Thank You to Sundance For This Useful Post:
2sunshines (02-24-2017), backtobasicsmum (03-02-2017), bananacake (02-24-2017), camperjen (02-26-2017), Llee (02-24-2017), TraceMama (02-24-2017)
 
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